Privacy Policy

This Privacy Policy explains how Poseidon Pools Houston ("Poseidon Pools," "we," "us," or "our") handles personal information collected through poseidonpoolshouston.com (the "Site") and when you contact us by phone, email, or text message. By using the Site or submitting your information, you agree to the practices described below.

1. Who We Are

Poseidon Pools Houston is a pool construction, renovation, maintenance, and repair company located at 959 Glenn Street, Houston, TX 77088. You can reach us at (281) 779-0927 or info@poseidonpoolshouston.com.

2. Information We Collect

Information you provide to us

When you request a quote, schedule service, or otherwise contact us, we collect the information you choose to give us, which may include:

• Your name, phone number, and email address
• Your property address or ZIP code
• The service you are interested in and details about your pool or project
• Any other information you include in a message, call, text, or email

Information collected automatically

When you visit the Site, we and our service providers automatically collect certain information through cookies and similar technologies, such as your IP address, browser and device type, approximate location (city or region), the pages you view, how long you stay, and the website that referred you. We use Google Analytics to understand how visitors use the Site.

3. How We Use Your Information

• To respond to your inquiries, prepare quotes, and schedule consultations and service visits
• To provide, manage, and follow up on the services you request
• To send appointment reminders, service updates, and other messages related to your request
• To send occasional promotional messages where you have agreed to receive them
• To understand how the Site is used and improve our website and services
• To protect the security of the Site and comply with legal obligations

4. Text Messages (SMS)

If you provide your mobile number and agree to receive text messages, we may text you about your quote, appointments, and services. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to stop receiving texts, or HELP for help. Consent to receive text messages is not a condition of purchasing any service.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with service providers that help us deliver the messages.

5. How We Share Your Information

We do not sell your personal information. We share information only as described below:

• Service providers that help us run our business, such as our website host, our customer management and messaging platform (HighLevel / LeadConnector, which powers our quote form), and Google Analytics. These providers may use your information only to perform services for us.
• Legal and safety reasons, when required by law or to protect the rights, property, or safety of Poseidon Pools, our customers, or others.
• Business transfers, such as in connection with a merger, sale, or transfer of our business.

6. Cookies and Analytics

Cookies are small files stored on your device. The Site uses cookies needed for it to function and analytics cookies from Google Analytics that help us measure traffic and usage. You can block or delete cookies through your browser settings, and you can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. Blocking cookies may affect how some parts of the Site work.

7. Third-Party Content and Links

The Site may include embedded content, such as videos from YouTube and our quote form from LeadConnector, and links to other websites. These third parties may collect information about your interaction with their content under their own privacy policies. We are not responsible for the privacy practices of other websites.

8. How Long We Keep Information

We keep personal information for as long as needed to respond to your request, provide services, maintain business and tax records, resolve disputes, and meet legal requirements. When it is no longer needed, we delete it or make it anonymous.

9. How We Protect Information

We use reasonable administrative, technical, and physical safeguards to protect personal information, including encrypted (HTTPS) connections to the Site. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. Your Choices and Rights

You may contact us at any time to request access to, correction of, or deletion of the personal information we hold about you, or to stop receiving marketing emails or texts. Depending on where you live, including under Texas law, you may have additional privacy rights. We will respond to verified requests as required by applicable law and will not discriminate against you for exercising your rights.

11. Children's Privacy

The Site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.